Refund policy

Returns and Refunds

If your FinalPress unit arrives damaged during shipping, we will promptly replace it. Depending on the damaged part, we may request the return of the damaged unit. It is essential to notify us within 5 days of delivery to facilitate the issuance of the replacement part. After this initial period, a small fee will be incurred for shipping the replacement part. Please note that, as we have recently completed shipping pre-orders, our inventory is still located overseas, incurring expensive international shipping fees. Consequently, all sales are considered final, and returns cannot be accepted at this time.